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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Scheinert

September 17, 2026

4  out of  5
rating by Paul Scheinert
"Ladd Wagner has been a reliable source for both home owners and auto insurance. His service to me and my family has been excellent. I would recommend him for you insurance needs."
We responded:
"Thank you Paul for taking a few moments to discuss your experience with my office in regards to your auto insurance and home insurance. "
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Brian Boccardi

September 16, 2026

5  out of  5
rating by Brian Boccardi
"We've worked with Ladd for over 20 years and he has always been extremely knowledgeable, helpful, and he genuinely cares about helping us."
We responded:
"Thank you Brian for such kind words. As long as I’ve assisted with your insurance needs, it almost feels that you are family. Connecting right after marriage, watching the birth of your children and now discussing 1 driving and the auto insurance change. "
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Montael Pashel

September 16, 2026

5  out of  5
rating by Montael Pashel
"I switched my auto and homeowners insurance to Ladd about two years ago, and it has been an amazing experience ever since. Throughout our time working with him, Ladd has always been personable, responsive, and intentional about making sure my family has the coverage we need.

We’ve even seen our premiums decrease over time thanks to safe driving, while our homeowners coverage has increased with little to no change in price. That kind of service and value is hard to find.

If you want to work with someone who genuinely cares about taking care of you and your family while also helping put a few dollars back in your pocket, Ladd is your guy! Highly recommend him and his team!"
We responded:
"Thanks so much for the kind words. We strive to give people the best customer service for their insurance needs whether it’s auto insurance, home insurance or life insurance. Appreciate you being a valued customer "
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Mary Coleman

September 5, 2026

5  out of  5
rating by Mary Coleman
"Ladd is one of the best State Farm reps I have ever had. The office is professional and very knowledgeable. Everyone on staff is great at their job. This is the place to go for insurance."
We responded:
"Thanks Mary for the kind words. Glad we could assist you with your auto insurance and home insurance. We look forward to working with you "
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Steve Preis

September 4, 2026

5  out of  5
rating by Steve Preis
"On the rare occasion that I have needed to file a claim or update my personal information, Mr. Wagner and his office staff have been very helpful and accommodating."
We responded:
"Thanks Steve for taking time to review our office practices. Let’s continue your trend of rarely needing something. "
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Jim DeCesare

September 2, 2026

5  out of  5
rating by Jim DeCesare
"Ladd Wagner and his staff are always helpful and prompt with our insurance needs. I have recommended him and State Farm to friends and family."
We responded:
"Thanks Jim so much for the kind words. We strive to have the best customer service for insurance needs "
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M C

August 24, 2026

5  out of  5
rating by M C
"Friendly, personable, and trustworthy."
We responded:
"Thanks so much Michael for taking a moment to recognize our office. Appreciate the kind words and look forward to assisting with any insurance needs"
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Ryan Monson

July 22, 2026

5  out of  5
rating by Ryan Monson
"Ladd and his agency do a great job keeping in touch, caring about clients."
We responded:
"Thanks so much Ryan. Appreciate your trust in me and the kind words. Welcome to my agency!"
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Catherine Demchak

July 8, 2026

5  out of  5
rating by Catherine Demchak
"Ladd and his team are the BEST! Super friendly, knowledgeable and efficient. Always ready to help out with any request."
We responded:
"Thanks Cathy. Really appreciate you taking the time to give our office a review. We truly appreciate the opportunity to serve you for your insurance needs "
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Justin Creper

June 29, 2026

5  out of  5
rating by Justin Creper
"Service was quick and I got the answer I needed. Two thumbs up."
We responded:
"Thank you Justin for taking a moment to give our office a review of the service you received. We truly appreciate it "
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Dale Ostergaard

June 24, 2026

5  out of  5
rating by Dale Ostergaard
"Worked with Deanna to make changes to my auto policy. She was very responsive and I had my change done that day. She also texted a follow message. Very curious and polite making the transaction easy!"
We responded:
"Thanks Dale for taking a moment to recognize Deanna for assisting you with your auto insurance policy. We appreciate your business "
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Martin Trach

June 22, 2026

5  out of  5
rating by Martin Trach
"Had a great meeting with Ladd. As someone as myself to shopping for insurance, he was able to lay out things in a very approachable way that made understanding the process easy. Thank you, Ladd!"
We responded:
"Thanks Martin for taking a moment to recognize our office and the customer service we provide for those that have insurance needs "
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Maryann

June 21, 2026

5  out of  5
rating by Maryann
"The customer service at Ladd Wagner State Farm Insurance is unmatched. We recently had an unexpected underwriting issue come up, but Ladd and Deanna made the resolution process completely seamless. The entire staff is incredibly knowledgeable, polite, and responsive. Deanna worked diligently to clear up the paperwork confusion and ensure our household remained fully protected! Thank you for your hard work and dedication!"
We responded:
"Thanks so much for taking a moment to recognize our office and the service we provide for your insurance needs. We truly appreciate it "
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Wendy Poole

June 19, 2026

5  out of  5
rating by Wendy Poole
"So glad we changed insurance company to State Farm, Ladd was very helpful. And great customer service from Zack glad we went there. Thanks to both Ladd and Zack."
We responded:
"Thanks Wendy for allowing us to assist with your home insurance and car insurance. Zack’s personality leads to great relationships "
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Heather Allison

June 19, 2026

5  out of  5
rating by Heather Allison
"My experience with Ladd Wagner was great he is very friendly and helpful. Zack Poole did our car policy and house he did a great job with all the information.Zack is very personable . So glad I switched to state farm and used this office."
We responded:
"Thanks Heather for taking a moment and recognizing Zack and our office for your auto insurance. We look forward to serving you"
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Dan Kuehn

June 3, 2026

5  out of  5
rating by Dan Kuehn
"Have had home and auto insurance from Ladd for over 20 years. Great insurance guy as he has always been there to help. I highly recommend Ladd’s Agency"
We responded:
"Dan thanks so much for taking a few moments and giving our Insurance team a review. We greatly appreciate it. Thanks for being such a loyal insurance customer "
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Darryl Rankin

May 28, 2026

5  out of  5
rating by Darryl Rankin
"My State Farm experience has been extremely positive so far. They make it easy in troubleshooting my issues, and explaining the whys. I feel fully safe with my bundle insurance"
We responded:
"Thanks Darryl for taking a moment to give our office a review. It’s greatly appreciated to be able to assist you with your insurance needs. Looking forward to a long working relationship "
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Anthony Walach

May 14, 2026

5  out of  5
rating by Anthony Walach
"Ladd has been my Statefarm agent for well over seven years now. He meets with me on a yearly basis to see how I am and how my life is going. He gives great insurance suggestions."
We responded:
"Thanks Anthony for the nice review. We feel that our relationships with our customers are important when discussing life insurance, auto insurance and home insurance. Looking forward to watching your family grow!"
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Vernon

May 8, 2026

5  out of  5
rating by Vernon
"Im happy with being able to work with this group.. the choice is yours to decide and I'm glad I chose right"
We responded:
"Vernon, thanks so much for taking a moment to give us a review. It means a lot. We appreciate you as an insurance customer "
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Fred Settino

April 27, 2026

5  out of  5
rating by Fred Settino
"Lad and State Farm shine when it comes to service. To me it’s how you are treated when you have a problem."
We responded:
"Thanks so much Fred for taking g time to review the office. It means a lot to us to make sure we are serving our auto insurance and home insurance customers "
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Tom Bahney

March 13, 2026

5  out of  5
rating by Tom Bahney
"I have been with Ladd for many years for good reason. He is responsive, super easy to work with, and is always making sure we've got exactly what we need. I couldn't ask for better service!"
We responded:
"Thanks Tom for taking the time to let us know how we are preforming handling your auto insurance and life insurance. It has been a pleasure watching your family grow. "
Profile photo of Lauren Creper

Lauren Creper

February 25, 2026

5  out of  5
rating by Lauren Creper
"I have been a customer of Ladd's for around 20 years. He always goes above and beyond to assist with everything and recently secured a rate decrease for my car insurance."
We responded:
"Lauren-thanks so much for taking the time to discuss our office handling your family’s car insurance. Looking forward to another 20 years "
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spencermoyer15

February 20, 2026

5  out of  5
rating by spencermoyer15
"Ladd was a huge help. I called on a Friday afternoon in between trying to work / fixing my vehicle and he was extremely patient and willing to go above and beyond to help me get insurance. He then checked back in to make sure there was nothing else i needed. I would highly recommend"
We responded:
"Thanks so much Spencer for taking a moment to comment on me handling your auto insurance Enjoyed our conversation between your deliveries and such. Good times "
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Chris Grobmyer

February 20, 2026

5  out of  5
rating by Chris Grobmyer
"Ladd has taken care of my family consistently since he took over the agency long ago. He’s down to Earth, practical, and very knowledgeable. His staff is attentive and quick to help anytime I need anything when I call in. You can’t ask for much more!"
We responded:
"Thank you Chris for the kind words. I’m proud to be able to assist your family with the auto, life and home insurance. We value the relationship with your family "
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Bruce Parker

February 18, 2026

5  out of  5
rating by Bruce Parker
"Best service in Murrysville!
Ladd and his team are awesome.
They know how to give full-service advice.
Give them a call!"
We responded:
"thanks so much Bruce for the compliment! We work hard to make sure that we treat every customer as they are family...family we like!"