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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jared Tarantino

January 30, 2023

5  out of  5 rating by Jared Tarantino
"Always take care of me"

Jane Miller

January 15, 2023

5  out of  5 rating by Jane Miller
"My husband and I have been State Farm customers for well over 20 years, working exclusively with Ladd Wagner. Throughout this time, Ladd has managed miraculously to get a tow truck to me on the fast lane of the parkway east, added personal property riders on existing policies to cover expensive horse tack (thank you!), scoured a 30 mile radius to secure a car for me during the car rental shortage, met annually with us to update all of our insurance coverage (home, auto, kids)—-and so much more. Thank you, Ladd, for looking out of me and my family. Do yourself a favor and call —- no run—-for his services!"

Greg Jones

December 27, 2022

5  out of  5 rating by Greg Jones
"Very responsive to my needs"

Sandra Alkire

December 5, 2022

5  out of  5 rating by Sandra Alkire
"Ladd and team have always been there for our family. They are quick and super responsive and look out for us. We recently moved our homeowner's insurance to them and saved over half of what we were paying previously, while getting better coverage and a lower deductible. They truly care and you feel like family. Ladd and team are also active in the community because they want to, not as a sales opportunity. We can't say enough about them and how pleased we are. Highly recommend."

Dylan Jurick

December 4, 2022

5  out of  5 rating by Dylan Jurick
"Ladd & Nick are amazing, he took the time to work through an insurance plan for my small business. He gave me his honestly opinion that now was not the time to switch over to State Farm, based off of my current situation. He has helped me more than my current insurance provider!! When the time is right, I will be switching to Ladd with no hesitation."

Marty Lieb

November 15, 2022

5  out of  5 rating by Marty Lieb
"The Ladd Wagner team is prompt and accommodating in handling a problem. They make it easy to do business with them"

Madelyn Miller

November 9, 2022

5  out of  5 rating by Madelyn Miller
"I have had Ladd Wagner abd his associates as my State Farm agebt fir many many years! Always there and helpful! Couldn’t ask for bettee!"

jaws843

October 26, 2022

5  out of  5 rating by jaws843
"Ladd and his staff are always great. They take care of any issues we have quickly and professionally. Ladd is easy to talk to and I always feel he has my best interest in mind."

Jack Garrow

October 23, 2022

5  out of  5 rating by Jack Garrow
"Quick, Complete and Painless! In other words, Great!"

Rick

October 19, 2022

5  out of  5 rating by Rick
"👍👍👍👍👍"

Cathy Hembree

October 19, 2022

5  out of  5 rating by Cathy Hembree
"Ladd and his team are the BEST!"

Bob Bickers

October 8, 2022

5  out of  5 rating by Bob Bickers
"Ladd was helpful and quick to provide documents I needed regarding a coverage issue. He was straightforward with his opinion and I appreciated that."

amy driscoll

October 5, 2022

5  out of  5 rating by amy driscoll
"After years of not knowing what exactly my insurance covered. Ladd spent the time to go through and explain every aspect of auto/homeowners and other options we were covered for. He also helped us save money without cutting coverage."

Heather DeSimone

September 28, 2022

5  out of  5 rating by Heather DeSimone
"I have been with Ladd Wagner for many years and highly recommend. Ladd and his staff are very responsive and easy to work with. I never had any issues whatsoever."

Tom Kibel

September 22, 2022

5  out of  5 rating by Tom Kibel
"Ladd and his staff have been very responsive and helpful with solving insurance needs and answering questions."

Kristen Quade

August 19, 2022

5  out of  5 rating by Kristen Quade
"Ladd was great as always ."

Tina Jurick

July 26, 2022

5  out of  5 rating by Tina Jurick
"Ladd is the best insurance agent around!! Classy and knowledgeable!!!"

Melody Firmani

July 25, 2022

5  out of  5 rating by Melody Firmani
"Ladd took the time to learn about us, our current status as well as future goals and all insurance and financial discussions centered around our wants and needs. Very friendly, professional, and without any pressure. I'm very grateful to have chosen him as our State Farm Agent and do highly recommend him."

Karen Toal

July 15, 2022

5  out of  5 rating by Karen Toal
"Responds very quickly, easy to work with."

James Ice

July 7, 2022

5  out of  5 rating by James Ice
"I have been a long time customer of Ladd and his team. He as continually and consistently provided me excellent service. It is important to be able to count on your Agent on the good days as well as the bad. I trust Ladd always has my best interest in mind and can say he has been very responsive to my needs. I highly recommend this agency!"

Kenneth Fetch

June 13, 2022

5  out of  5 rating by Kenneth Fetch
"Always there when you need them. They keep up with any necessary changes you need that will help you."

Josh Sloss

June 13, 2022

5  out of  5 rating by Josh Sloss
"Always helpful. Ive been with Ladd for over 10 years."

Maureen Ruefle

May 26, 2022

5  out of  5 rating by Maureen Ruefle
"Always good service!"

Darrell Bruno

May 4, 2022

5  out of  5 rating by Darrell Bruno
"Ladd is an excellent insurance agent who answers all of my questions clearly and provides all my insurance needs. I know I can count on him."

Jason Freyer

April 21, 2022

5  out of  5 rating by Jason Freyer
"I have been working with Ladd and his team for well over 16 years. They were with me when I was a 22 year old trying to make sense of the world and adult decisions like auto insurance and renter's policies, and handled every question and every situation with such grace and kindness that I've stuck with them ever since. Ladd has always been helping us find ways to save money, but without being a pushy sales person or spam artist. Even just this week as my family purchased two cars at almost the exact same time, the folks with Ladd were so responsive, quick, and professional that insurance was the easiest part of the process by far. I would recommend Ladd and his team to anyone and everyone!"